Audiobadge - Senstone

AudioBadge

Capture frontline conversations. Turn them into actionable insights.

Trase Audio Badge is a discreet, push-to-capture wearable for retail,
customer service, and frontline teams.

  • Press once to start recording important moments — customer requests, complaints, inventory issues, or process deviations.
  • Securely streams short clips to your app or hub (no audio stored permanently on the device).
  • AI turns speech into accurate transcripts, summaries, and tagged events — ready for review, analysis, or workflow integration.

What it’s used for

  • Capturing customer requests, complaints and feedback that never reach the system.
  • Building real visibility into what actually happens on the floor — beyond reports.
  • Recording inventory discrepancies, pricing errors, and process deviations in the moment.
  • Improving shift handovers and reducing missed tasks — with clear, searchable records.
END NOTE: Fully user-controlled recording. No always-on listening. No permanent audio storage on the device. Privacy and consent built in.

How It Works

  • Wear the badge during a shift

    Lightweight, hands-free, designed for continuous use.

  • Conversations are captured automatically

    Important moments are recorded without manual interaction.

  • Audio syncs securely to the app or hub

    Short clips stream to the app or hub — no long recordings, no permanent storage on device.

  • AI turns speech into structured data

    Transcripts, summaries and tagged events, e.g. “customer complaint”, “inventory issue” — ready for your team dashboard.

Learn More

Book a Call