Lightweight, hands-free, designed for continuous use.
AudioBadge
Capture frontline conversations. Turn them into actionable insights.
Trase Audio Badge is a discreet, push-to-capture wearable for retail,
customer service, and frontline teams.
- Press once to start recording important moments — customer requests, complaints, inventory issues, or process deviations.
- Securely streams short clips to your app or hub (no audio stored permanently on the device).
- AI turns speech into accurate transcripts, summaries, and tagged events — ready for review, analysis, or workflow integration.
What it’s used for
- Capturing customer requests, complaints and feedback that never reach the system.
- Building real visibility into what actually happens on the floor — beyond reports.
- Recording inventory discrepancies, pricing errors, and process deviations in the moment.
- Improving shift handovers and reducing missed tasks — with clear, searchable records.
END NOTE:
Fully user-controlled recording. No always-on listening. No permanent audio storage on the device. Privacy and consent built in.
How It Works
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Wear the badge during a shift -
Conversations are captured automaticallyImportant moments are recorded without manual interaction.
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Audio syncs securely to the app or hubShort clips stream to the app or hub — no long recordings, no permanent storage on device.
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AI turns speech into structured dataTranscripts, summaries and tagged events, e.g. “customer complaint”, “inventory issue” — ready for your team dashboard.
Learn More
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